250 reviews from our car dealer reviews community
Leave a review for Cartime Rochdale
Leave a review

250 reviews from our car dealer reviews community

Leave a review for Cartime Rochdale
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"Very poor service"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor communication and misleading information throughout my car purchase. I placed a deposit on a Toyota Corolla and was assured it would be MOT’d, serviced, and ready by Thursday. Despite multiple calls, I received no callbacks and conflicting updates. The MOT hadn’t been done as promised, and the car didn’t have the full Toyota service history I was told it had. I incurred extra costs due to delays and inaccurate info. Overall, a very frustrating and disappointing experience. Would not recommend.

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Aftersales from Cartime Rochdale in response to Very poor service

Hi Gemma, We are genuinely sorry to hear about your experience and the frustration caused during your purchase. We appreciate the time you have taken to leave this review as your constructive feedback helps us to improve. If there's anything else we can do to help please don't hesitate to get in touch with us

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"BMW i3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐️⭐️⭐️⭐️⭐️

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Aftersales from Cartime Rochdale in response to BMW i3

Hi Chris, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Love my car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Oli was great with the whole process of me buying my car. Really helpful, love my car!

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Aftersales from Cartime Rochdale in response to Love my car!

Hi Millie, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Great dealership"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car time is good dealership you can find it online even if you go straight to their business area. It has good service and they explain everything clear to you. The car comes with fully serviced and it comes very very clean and freshend smelling good for so long.

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Aftersales from Cartime Rochdale in response to Great dealership

Hi Mbusi, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Ditta was brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ditta has been brilliant., he was so helpful throughout the purchase. Even after when I had an issue come up he was transparent took everything on board and got a part sent out to me straight away. I really can't fault the service. 5 stars.

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Aftersales from Cartime Rochdale in response to Ditta was brilliant

Hi Daniel, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"It was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 it was great.

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Aftersales from Cartime Rochdale in response to It was great

HiEmilio, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Gareth was a great help"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a beast. Gareth with Cartime was a great help. Answers to all of my questions. Super easy process and all staff friendly. Would buy from them again.

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Aftersales from Cartime Rochdale in response to Gareth was a great help

Hi Dillian, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"4.5 out of 5"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car has been great, and I have not had any issues come up, which is always a positive thing. While I was in the process of purchasing, the person I was originally dealing with left the company. However, Ditta really stepped up and helped finish the deal. He was very helpful and knowledgeable. There was a bit of a wait due to the finance, but everything was sorted, and the car was delivered to me on time and in good condition. The only thing I will knock half a point off for is that they forgot to include the charger with the Cupra, so I had to wait a few weeks for it to be delivered, which was a bit frustrating. Other than that, everything else was great.

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Aftersales from Cartime Rochdale in response to 4.5 out of 5

Hi Harvey, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Swift response time"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford Fiesta back in September. I did have some initial issues come up, but I took the car to Halfords and Cartime reimbursed me for all the repairs. I also have an issue with the back seatbelt not working. Cartime did offer to sort this for me, but the only appointments available were during the week, and with work I could not make the time, so I will just get that sorted myself. I will say the customer service was very good. The purchase went smoothly, and their response after I reported the issues was quick. They reimbursed me without any hassle, which I appreciated. I would rate my experience 3.5 out of 5.

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Aftersales from Cartime Rochdale in response to Swift response time

Hi Parry, Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Customer service was really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was really good. Mohammad was great, and I would give him a 5 star rating.

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Aftersales from Cartime Rochdale in response to Customer service was really good

Hi Phyo, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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Dealership Information

Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury,  Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2012

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
250 reviews4.6 out of 5 stars — Rated Excellent
Excellent
172
Very Good
70
Average
7
Poor
0
Terrible
1

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    Contact Information

    Address

    Cartime Rochdale
    Edinburgh Way
    Rochdale
    OL11 2PD

    Get in touch

    01706 404104
    https://www.cartime.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Cartime Rochdale

    Company Formed: 2012
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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