Chloe, February 2026
"Audi E-tron"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is our first electric car, an Audi E-Tron. We have found the transition okay and have been enjoying it. In regard to our presale experience, it was all good, Bradley was helpful for the most part. Unfortunately, once the sale was done and we needed some damage on the bonnet fixed, I did have to start chasing, and also, with being given a Ford charger instead of an Audi one, I felt the aftersales could have been better, so based on the aftersales and the good experience whilst buying the car, I'd rate it 3 stars.
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Aftersales from Cartime Bury in response to Audi E-tron
Hi Chloe,
Thank you for sparing the time to leave us some feedback. Congratulations on your first electric car! We are pleased to hear you are enjoying your car. It's great to know the presale experience was positive and that Bradley was helpful - we will be sure to pass these kind words onto him. We are genuinely sorry that the aftersales experience didn't meet the same standard regarding the bonnet repair. We thank you for your patience and appreciate you bringing this to our attention - your constructive feedback helps us to improve. If there is anything else we can help with please don't hesitate to get in touch and one of the team will be happy to help.
Charlotte C, February 2026
"No pressure"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Pip was a great salesman, there was no pressure. He knew what I wanted, I didn't want to go over a certain budget, and he made sure I didn't. He was super friendly.
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Aftersales from Cartime Bury in response to No pressure
Thank you so much Charlotte for a lovely review. We are so glad to hear that Pip made the experience relaxed and pressure free. It's fantastic to hear that he listened to what you wanted and helped you find the right car - we will be sure to pass these kind words on. We look forward to welcoming you back in the future.
Josh N, February 2026
"The people was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is fine I am happy with all the service I received! I must say I am really impressed with Cartime. Five stars just overall the people, showroom and a great selection of cars I am very happy.
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Aftersales from Cartime Bury in response to The people was great
Thank you Josh! We are so pleased that you are happy with your car and the service you received. Your comments about our team, showroom and wide selection of cars means so much to us - these are all things which we find really important here at Cartime. Thank you for your custom and we look forward to welcoming you back in the future.
Chris M, February 2026
"Overall good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Filippo was great, he answered all my questions about the Audi. I am just waiting to be told what has been serviced on the car but apart from that the Audi is running well it was overall a smooth purchase five stars.
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Aftersales from Cartime Bury in response to Overall good experience
Hi Chris,
Your positive review means a lot to him. It's lovely to hear that Filippo looked after you - we will be sure to pass these kind words onto him. Please don't hesitate to get in touch if you are still requiring any assistance from us - we appreciate your patience. Thank you from all the team at Cartime
Ifeoluwa M, February 2026
"Bradley was great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything at Cartime well it was fine. The customer service from Bradley was fantastic he was very friendly and answered all my questions. It was easy for me to understand and make the decision of getting the Hyundai and everything was explained to me in detail so I can enjoy my time with the car. Really great experience!
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Aftersales from Cartime Bury in response to Bradley was great
Thank you so much Ifeoluwa for your lovely review. We are really pleased to hear that Bradley made your experience at Cartime so positive - we will be sure to pass your kind words onto him. We wish you all the best with your Hyundai and hope to welcome you back again in the future.
Kayleigh H, February 2026
"Seat Ibiza "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car is absolutely perfect, this is my first, so I was definitely In the need of one. I just so happen to run into Cartime and when I saw this car went down to have a look at this specific Seat Ibiza. When I arrived the customer service was perfect, in fact everything was perfect in general.
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Aftersales from Cartime Bury in response to Seat Ibiza
Hi Kayleigh,
Your positive review means a lot to us. We are so pleased to hear that you had a smooth and positive experience buying your car, especially as it's your first, that makes it that little more special! We wish you all the best with your Seat Ibiza and hope to see you again in the future
Anonymous, February 2026
"No complaints whatsoever "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm really happy with the car, the only thing I not sure on the service booklet, I don't have one but MGs might do it electronically. I had a Ford Fiesta which was quite low and found it difficult to get into it, I've had my eyes on those MGs for a while, they're a lot of car for the money. I saw one down at Nelson online which seemed like really good value to be honest, so I went down and negotiated a deal with them. I've heard a couple of people that have bought cars from Cartime who any don’t have complains. It was all extremely simple, very quick and I've got no complaints whatsoever!
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Aftersales from Cartime Bury in response to No complaints whatsoever
Thank you so much for your lovely review. We are so glad to hear you are enjoying your MG - it's a great choice! It's lovely to hear your experience was smooth and that you have no complaints - that's exactly what we aim for. Thank you for choosing CarTime and we wish you the best with your new car!
Brindon M, February 2026
"Top rating "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Mercedes is brilliant, customer service was great I’ll give them a top rating couldn’t fault anything five stars 😊
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Aftersales from Cartime Bury in response to Top rating
Thank you so much for your lovely 5 star review Brindon. We're so pleased to hear you are enjoying your Mercedes and it's lovely to hear you were pleased with the customer service you received. Your review is really appreciated from all the team. We wish you all the best with your car and hope to see you again in the future.
Toby W, February 2026
"Couldn't recommend Jason enough"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything has been perfect with the BMW. Couldn't recommend Jason at the dealership enough, he got everything through quickly. It's a definite 4.5 out of 5.
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Aftersales from Cartime Bury in response to Couldn't recommend Jason enough
Thank you Toby! We are so pleased to hear that everything is going smoothly with your BMW. It's lovely to hear that Jason looked after you, we will pass this positive feedback onto him. Thank you from all the team at Cartime for taking the time to share your experience
Rhiann B, February 2026
"Upgrade"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Previously I had a Citroën C1, I wanted a bigger car, and I've always wanted a Golf. I'm really noticing the difference, I think Asam really stood out when I was at Car Time. The only thing stopping me from giving it a 5 is we had to wait a while when we went to collect it, but it wasn't a big deal. Happy overall.
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Aftersales from Cartime Bury in response to Upgrade
Hi Rhiann,
Thank you so much for your review - this really means a lot to us. It's great to hear that you are enjoying your Golf and we hope you love every minute of driving it. We are so pleased to hear that Asam helped you during your visit and we will be sure to pass this feedback onto him. We apologise for the wait time collecting your car - we appreciate your understanding and patience. We wish you all the best with your new car from all the team at Cartime.
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