97% Reviews
replied to
96% Recommend
to friend


792 reviews from our car dealer reviews community
Leave a review for Herts and Essex Motor Company Ltd
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792 reviews from our car dealer reviews community

Leave a review for Herts and Essex Motor Company Ltd
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"Omg just amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't thank Herts and Motor company ltd enough for making the buying process so easy and stress free. I saw a car I liked on their website so I gave them a call and after speaking to Charles on the phone I knew this was the dealer for me. Charles was very friendly and helpful, and after a few bad experiences with previous dealers I felt immediately at ease. I didn't have time to go and view the car but I trusted Charles completely and got it delivered to me. I was not disappointed! The car was even better than expected and I have no issues whatsoever. I'm very glad I decided to go with Herts and Motors and will definitely be checking their stock again when I'm ready for an upgrade! Thanks to Charles and the team I am a very happy customer!

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Aftersales from Herts and Essex Motor Company Ltd in response to Omg just amazing

You are very welcome and thank you for your amazing review. We are so pleased to hear that you had a easy and stress free buying process with us and that you trusted Charles completely. Charles is one of our best salesmen and he is always friendly and helpful to our customers. We are glad that you liked the car we delivered to you and that it was even better than expected. We appreciate your business and your trust in Herts and Motor company ltd. We hope you have a wonderful time driving your car and we look forward to seeing you again when you are ready for an upgrade. Thanks again for being a very happy customer! 😊

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"Highly recommendable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very pleased with my overall experience down at Herts and Essex Motor Company, everything was very transparent and clear, each and every one of my questions were answered. At all times I felt welcome and I am really pleased. The service was brilliant and the Mercedes C Class I purchased is a cracking car. I would 1000% use these again and would be more than happy to pass on my recommendations to anyone.

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Aftersales from Herts and Essex Motor Company Ltd in response to Highly recommendable

Thank you for your excellent review and your trust in Herts and Essex Motor Company. We are very happy to hear that you are very pleased with your overall experience with us and that everything was very transparent and clear. We are proud of our staff who answered each and every one of your questions and made you feel welcome. We are glad that you are really pleased with the service and the Mercedes C Class you purchased. We hope you have a cracking time driving your car and we appreciate your support. Thank you for being willing to pass on your recommendations to anyone. You are a wonderful customer and we are honored to have you. 😊

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"Smashing expeince "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Seat Ibiza is a good little car and I am thoroughly enjoying getting said to it. The car suits my needs perfectly and does what I need it to do with no issues at all. It runs great, its reliable and looks great! The customer service was all good, no issues at all! The team did more than I could of asked for. I would not hesitate to give a 5 star rating!

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Aftersales from Herts and Essex Motor Company Ltd in response to Smashing expeince

Hello Louie, Thank you for your comments and 5 star review, very much appreciated.

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"My experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wanted to share my experience with my recent purchase, and I'm happy to say that everything has been going incredibly well so far. I've been thoroughly enjoying driving my new car, and it's safe to say that it's exceeding my expectations. The driving experience has been quite different from what I'm used to, but in a very positive way. It's refreshing to have a change, and I've found this new driving experience to be exciting and enjoyable. When it comes to the customer service I received during the purchase, I can't fault it. The team at the dealership were extremely helpful and friendly, making the whole process a breeze. It's comforting to know that they're there to assist if any questions or concerns arise. All in all, my experience with this purchase has been outstanding. "So far, so good" sums it up perfectly. I would give this experience a solid 5 out of 5. If you're considering a new car, this is definitely a place to consider.

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Aftersales from Herts and Essex Motor Company Ltd in response to My experience

Thank you for your comments and 5 star review Fran, very much appreciated.

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"Happy to help "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My friend came across Herts and Essex Motor Company online for me so I got in touch with them and arrange to visit them to have a look at the selection of cars they had to offer. I came across the Citroen Berlingo and instantly fell in love with it. Charles and Chris were so helpful, and there was no pressure put on my to purchase the car. After driving away from the forecourt I needed to stop at a petrol station to fill up with petrol because of the long journey home. I struggled to get the petrol cap off and called them to let them know. They was with me within 20 minutes to help me and I cannot thank them enough for doing so and how helpful they were with this. Thank you for everything, I will certainly be back in touch when the time comes to upgrade my car.

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After Sales from Herts and Essex Motor Company Ltd in response to Happy to help

Thank you for your five star review.

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"Excellent product knowledge "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service was exceptional, I am very pleased, Chris was informative and had great product knowledge. I would be happy recommending my friends and family to Herts and Essex and confident in them been looked after with the same treatment.

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After Sales from Herts and Essex Motor Company Ltd in response to Excellent product knowledge

Thank you for your 5 star review, I will be sure to pass on your comments to the team.

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"Good guys "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have to say the service absolutely great, they all looked after me well. The 2nd key was missing and they sent this out to me and the previous owner hasn't provided the parcel shelf so they sourced one and sent it to me in the post. The AC is not as cold as it could be but I'm going to contact them about this anyway, I can imagine they will be as helpful as they have always been. I am happy over all with my Xtrail and would use again based on my experience so far.

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After Sales from Herts and Essex Motor Company Ltd in response to Good guys

Thank you for your comments and glowing review, very much appreciated.

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"A total breeze "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a new car is always an anxious time but Chris and Charles at Herts and Essex minimised the stress, they explained every step thoroughly yet simply! They made buying my Audi A3 a total breeze. I am fully confident I have made the right choice in choosing them! I would recommend to anyone who asks!!!!

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After Sales from Herts and Essex Motor Company Ltd in response to A total breeze

Thank you for your five star review.

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"Professional outlet 100% "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent in every way, Great communication, speedy service, polite and friendly people. Would recommend Herts and Essex Motor 100%.

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After Sales from Herts and Essex Motor Company Ltd in response to Professional outlet 100%

Thank you for your 5 star review, I will be sure to pass on your comments to the team.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top marks to Herts and Essex Motor Company, Excellent service

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After Sales from Herts and Essex Motor Company Ltd in response to ⭐⭐⭐⭐⭐

Thank you for your comments and glowing review, very much appreciated.

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Dealership Information

If you are looking for great savings on quality used cars in the Hoddesdon area , then you have reached the right place. Herts And Essex Motor Company Ltd are a specialist used car dealer based in Hertfordshire . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Herts And Essex Motor Company Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car in Hoddesdon , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Hoddesdon area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Herts And Essex Motor Company Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Hoddesdon? We look forward to meeting you!

We Offer Click & Collect 

Delivery can be arranged - Please call for further details

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
792 reviews4.8 out of 5 stars — Rated Excellent
Excellent
697
Very Good
87
Average
4
Poor
1
Terrible
3

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    Contact Information

    Address

    Herts and Essex Motor Company Ltd
    Unit F Belcon Industrial Estate Binngley Road
    Hoddesdon
    EN11 0NX

    Get in touch

    01992 466655
    http://www.hertsandessexmotorcompany.co.uk/

    Opening times
    Mon By Appointment only
    Tue By Appointment Only
    Wed By Appointment Only
    Thu By Appointment Only
    Fri By Appointment Only
    Sat By Appointment Only
    Sun By Appointment Only

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Herts and Essex Motor Company Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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